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Faq

Frequently asked Questions

We offer our products exclusively on our online store at the moment.

The shipping time for your order is 24 to 48 hours depending on the current number of orders. Delivery is currently seven to nine working days.

Be reassured if your order is unfortunately delivered damaged, we will take care of sending a new product after having received the supporting documents for your request

You cannot cancel an order in transit. It will be necessary to initiate THE return procedure after receipt of your order.

Yes, payments on our store are 100% secure thanks to SSL protocol.

We currently only accept secure payment by credit card.

You have 14 days from receipt of your order to change your mind and be fully refunded after returning the product.

Information: for all orders made in November or December, we extend the withdrawal period to 30 days !

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